How can I return an unopened item for store credit or a refund?
If you need to return an unopened, unused item to Peptidology, you can choose to receive either store credit or a refund. Follow the steps below to ensure a smooth return process.
General Return Instructions
Use a trackable shipping service to send the item back. This ensures that the return can be monitored and verified.
Include a packing slip or a note with the following details: - Your name - Your order number - Your preferred outcome (store credit or refund)
Send the return to the following address: Peptidology 11111 N Scottsdale Rd, Suite 205P Scottsdale, AZ 85254
Returning for Store Credit
If you would like to receive store credit, clearly indicate this in the note included with your return.
Once the unopened, unused, and undamaged item is received, store credits will be issued to your account.
Returning for a Refund
If you prefer a refund, specify this in the note included with your return.
Once the unopened, unused, and undamaged item is received, a refund will be processed back to your original payment method.
By following these steps, you can ensure that your return is processed efficiently, whether you choose store credit or a refund.