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# How can I return an unopened item for store credit or a refund?

# How can I return an unopened item for store credit or a refund?

If you need to return an unopened, unused item to Peptidology, you can choose to receive either store credit or a refund. Follow the steps below to ensure a smooth return process.

## General Return Instructions

1. Use a trackable shipping service to send the item back. This ensures that the return can be monitored and verified.
2. Include a packing slip or a note with the following details: - Your name - Your order number - Your preferred outcome (store credit or refund)
3. Send the return to the following address: **Peptidology** 11111 N Scottsdale Rd, Suite 205P Scottsdale, AZ 85254

## Returning for Store Credit

* If you would like to receive store credit, clearly indicate this in the note included with your return.
* Once the unopened, unused, and undamaged item is received, store credits will be issued to your account.

## Returning for a Refund

* If you prefer a refund, specify this in the note included with your return.
* Once the unopened, unused, and undamaged item is received, a refund will be processed back to your original payment method.

By following these steps, you can ensure that your return is processed efficiently, whether you choose store credit or a refund.